Frequently Asked Questions

What happens if I upgrade my handset?

If you keep the same SIM (i.e. the same phone number), which is likely, then you can continue to play as normal. You will just need to re-download the casino game of your choice to the new phone. If it is a new SIM, again you only need to re-download the casino game and login with the existing Ladbrokes account.

It is highly recommended that you delete all the games from the old handset.

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For General Enquiries:

care@ladbrokescasino.com

UK: 0800 032 1133
Other: +350 43003

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